UK
Using technology to combat the most common restaurant complaints this festive season
Using technology to combat the most common restaurant complaints this festive season
Call Systems Technology managing director Eloise Sheppard offers practical insights on how tech can easily respond to such grievances.
Weekly Global News Wrap Up: McDonald's to cut antibiotics in beef; Dunkin' wants more service dogs in hospitals; KFC's fried chicken-scented firelogs
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Burger King to give away free Whoppers on January; PizzaExpress' new ‘virtual reality dining' video ad; Five Guys and Coca-Cola Freestyle unveil different mix of beverages everyday until Christmas
Find out what QSRs have been up to on social media this week.
PizzaExpress, Crystal Jade amongst brands in Deliveroo HK's first brick-and-mortar store
Customers in the Deliveroo Food Market can order from multiple restaurant brands at once.
KFC takes down TV ad after ASA complaint
The advertising authority said that the ad “encouraged an unsafe practice”.
Simon Cope steps down as CEO of Byron
The news comes after a series of departures in the past twelve months.
Din Tai Fung opens new store in Covent Garden
The Taiwanese dim sum restaurant chain will open its second London site next year.
Domino's franchisees demand higher share of the company's profits
The recently-formed franchisee organisation also threatened to stop launching new stores.
Prezzo CFO Wayne Arthur steps down
The change will take effect next month.
The benefits for operators of becoming environmentally friendly
Sarah Munday, head of NPD at Mizkan, discusses how following a more environmentally-friendly approach also benefits the brands that abide by it too.
Gail's Bakery sees parent's profit plunge
The news follows after the chain’s sales has been delayed.
PizzaExpress' founder Peter Boizot passes away
Aside from foodservice, Boizot also had affiliations in the music and sports industry.
Vegetables and soft drink prices rise as bread and cereal prices fall in November, study says
Worsening inflation is said to be expected in 2019.
Abokado launches new store in West London
This marks as the chain’s 24th store.
Pho reports 17.7% turnover growth to £30.5 million for FY18
The Vietnamese chain aims to continue their expansion plan across the UK.
High Court dismisses judicial review against Deliveroo, says riders are self-employed
The aggregator says that this is a “win” for those who prefer to work wherever and whenever they want.
Pret A Manger appoints Headland for corporate communications and public affairs
The chain is also trialling a new label system.
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