In Focus
For Subway, elevating their customer experience is feedback-driven
For Subway, elevating their customer experience is feedback-driven
The sandwich chain dishes more on the Subcard app’s new ‘Listens’ feature.
Amid the strengthening vegan debate, KFC appeals to both sides
The fried chicken chain is taking a unique approach to the meat versus vegan argument.
Amid fast-changing food trends, Abokado finds confidence in its core products
The healthy food chain is rediscovering its strengths to develop its core offering.
Wagamama launches world's first vegan ‘egg'
The Pan-Asian restaurant chain takes another crack at the steady rise of veganism.
Subway teases national vegan launch
The sandwich chain is currently trialling a new plant-based wrap.
Pret's Biggest Ever Menu Shake-up
Majority of the new items are vegan and vegetarian.
Finding success with its vegan sausage roll, Greggs looks to continue their momentum with a new spring menu
New items for their Balanced Choice range are scheduled to launch throughout the year.
Wrap It Up! sees India as a "500-store opportunity"
The brand is looking to bring its wraps to a new market this year.
EXCLUSIVE: Customer dissatisfaction a risk worth almost £4 billion, study warns
Customers that have a good experience in a QSR spend more per visit.
EXCLUSIVE: Freshly Chopped eyes 200 stores in the UK
The Irish brand recently launched its first shop in London.
EXCLUSIVE: LEON to focus on growth in US and Europe this year
The healthy fast food chain recently opened its 53rd site in the UK.
EXCLUSIVE: YO! Sushi looks to mainstream personalised health with “DNA dining” concept
The Japanese street food and sushi chain is offering free DNA tests and a tailored plate plan.
Where Operators Should Focus their Attention for Meaningful Growth
Full-scale implementation of digital order channels is now considered a "prerequisite for survival".
EXCLUSIVE: HOP Vietnamese on expansion opportunities in a tough market
The Vietnamese chain plans to open around five more stores in 2019.
Key Food to Go Trends for 2019
Food-to-go retailers are looking for more themes that could generate growth.
EXCLUSIVE: Subway aims to expand all-day offerings with the return of their snacking range
The sandwich chain also unveiled three new subs.
EXCLUSIVE: Costa Coffee eyes bigger share of growing flexitarian population with new milk choices
The coffee chain also mentioned that they decreased the calorie content of their drinks.
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